Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Pet-friendly amenities
Limited dining alternatives
Lack of nearby restaurants
7.8/10
Very good
Rooms
8.1
Location
8.1
Service
8.3
Dining
7.7
Guest reviews
7.8/10
based on 10 reviews
4/5
based on 562 reviews
8.0
8.0/10 based on 2453 reviews
#26 of 160 hotels in Stuttgart based on Tripadvisor
Aaron
United States,
May
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The Privilege class room I stayed in was spacious and in perfect condition, but unfortunately, it was located above the kitchen's exit where staff gathered to smoke from early morning until late evening. The cleanliness of the room, especially the curtain, left much to be desired. The hotel's service was friendly but fell short when it came to finding alternatives for dinner. The location was convenient, close to the airport and shopping markets, although the nearby restaurant being closed was a downside. The dining experience had its flaws with staff seeming unmotivated, but the food itself was delicious. Overall, the facilities offered were satisfactory.
Rooms
7.0
The Privilege class room was spacious and in perfect condition, but the location above the kitchen's exit where staff smoked was a downside. Cleanliness, especially the dusty curtain, was a letdown.
Service
6.0
The staff tried to be helpful despite language barriers, but they were not very efficient in assisting with dinner alternatives.
Location
8.0
The hotel's location near the airport and shopping markets was very convenient. However, the closed restaurant nearby was disappointing.
Dining
7.0
The dining experience felt chaotic with staff always needing prompting, yet the food offered was good. It was a hit or miss.
Facilities
7.0
The hotel's facilities were decent overall, offering the necessary services without any standout features.
Patrick
United States,
March
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were not very clean, especially the curtain which was extremely dirty and dusty, but they were decorated in a cozy style called 'gemutlichkeit' in Germany. The location was convenient as it was close to the SI Centrum, but the business-park area had no other restaurants nearby. The dining options were good, but some found them too expensive. The service was a bit lacking as they weren't particularly helpful in finding alternatives for dinner, though the staff was helpful and pet amenities were available.
Rooms
6.0
The rooms had a cozy German style decor and were conveniently close to SI Centrum.
Service
7.0
The staff was helpful and pet amenities were available, but they could improve in finding dining alternatives.
Location
8.0
The location was good for attending events at the SI Centrum, but the lack of nearby restaurants was a downside.
Dining
7.0
The dining experience offered good options but was considered too expensive by some.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
Convenient location
Limited dining alternatives
Chris
United States,
February
2024
8.0/10
My stay at the hotel was overall pleasant. The rooms were large, clean, and well-equipped, making for a beautiful and comfortable experience. However, there was a lingering smell of tobacco which was a downside.
Rooms
8.0
The rooms were big and comfortable, and I especially loved the complementary drink.
Service
9.0
The service was very friendly and helpful. I was pleasantly surprised by the welcoming introduction to the loyalty program that offered free premium WiFi and private parking.
Location
8.0
The location was convenient for my needs, particularly for attending a trade show at Stuttgart Messe. It was also close to shopping malls and restaurants.
Dining
8.0
The dining experience was good overall, and I would definitely stay again for the delicious food. The variety was satisfying.
Facilities
7.0
The hotel offers various amenities like dry cleaning, housekeeping, and tours/ticket assistance. However, there were some issues with tobacco smoke in certain areas.
Daniel
United States,
February
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were a good size for us and had great AC, although there was a slight tobacco smell. The front desk staff was helpful, and the hotel's cozy style, termed 'gemütlichkeit' in Germany, added a nice touch to the ambiance.
Rooms
8.0
The rooms were quite a good size for us and had great AC. They were decorated in a cozy 'gemütlichkeit' style, but there was a noticeable tobacco smell. Overall, the rooms were clean and comfortable.
Service
9.0
The service was really accommodating, as they brought up a fridge for us and assisted with sorting out food. The staff was friendly, helpful, and always trying to assist us. They were very friendly and helpful throughout our stay.
Location
9.0
The hotel's location was convenient for attending a trade show at Stuttgart Messe. It offered enough parking spaces and easy access to the shopping mall and restaurants. Additionally, it was close to the airport and shopping markets.
Dining
7.0
The dining experience was a mix of good and not so great. The food was good with nothing to complain about, but the service felt lacking, with staff not always motivated and guests having to ask for everything. On the positive side, the spread was surprisingly good, although the prices were on the higher side.
Facilities
8.0
The hotel's facilities were adequate, offering services like dry cleaning, housekeeping, laundry, welcome drink, and pet amenities. Additionally, tours/ticket assistance was available to help guests make the most of their stay.
Friendly staff
Tobacco smell
William
United States,
December
2023
8.2/10
The hotel provides spacious rooms decorated in a cozy style with complimentary soft drinks, though adjusting the thermostat can be a bit challenging. The service is impeccable, offering excellent hospitality and introducing guests to premium benefits. The location is superb for easy access to shopping and dining, though parking can be a bit awkward. The dining options are varied, but those with dietary restrictions may find limited choices.
Rooms
9.0
The generously sized rooms are decorated in a cozy style termed 'gemütlichkeit' with supplementary soft drinks.
Service
9.0
The staff goes above and beyond with exceptional hospitality and helpful recommendations.
Location
8.0
The hotel's location is very convenient, close to shopping and dining options as well as running trails.
Dining
7.0
The dining experience offers a good variety of food options but may lack choices for people with lactose intolerance.
Facilities
8.0
The hotel provides a range of amenities and services, ensuring a comfortable stay for guests.
Tom
United States,
October
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were cozy and spacious, although I was expecting a bathtub and only had a shower in the 'Privilege' room. The service was exceptional, with friendly staff who were accommodating and helpful. The location was great, with easy access to the airport and close to shopping and dining options. The dining experience was fantastic, offering a variety of healthy and vegan-friendly options. The facilities were top-notch, providing everything I needed for a comfortable stay.
Rooms
8.0
The 'Privilege' class room was decorated in a cozy style and was spacious.
Service
9.0
The staff was nice and helpful, introducing us to the loyalty program and providing great options for everyone.
Location
9.0
The hotel's location was convenient, just 100m away from the airport and with easy access to shopping and restaurants.
Dining
9.0
The dining experience was very good with a great selection of fresh and delicious options.
Facilities
9.0
The hotel offered a range of amenities, like dry cleaning, laundry, housekeeping, and more, making my stay comfortable.
friendly staff
no bathtub
Mike
United States,
September
2023
8.6/10
The hotel offers excellent rooms with cozy decor and complimentary soft drinks. The service is helpful and accommodating, with added perks like private parking and pet amenities. Its convenient location near the airport and highway makes it ideal for travelers attending events or exploring the city. The dining options are varied and tasty, ensuring a pleasant stay.
Rooms
9.0
The room was large, clean, and decorated in a cozy style. I especially enjoyed the complimentary drink.
Service
8.0
The staff was friendly and went out of their way to recommend a nice wine. The introduction to the loyalty program was a great bonus for added perks.
Location
9.0
The hotel is very convenient, just 100m away from key locations. The ample parking spaces and proximity to the airport and shopping markets make it a strategic choice.
Dining
9.0
The dining experience was wonderful with a wide variety of tasty options. I would definitely return for more.
Facilities
8.0
The hotel provides a range of facilities like dry cleaning, housekeeping, and tours/ticket assistance. Overall, the amenities available cater to various needs.
Karen
United States,
September
2023
7.6/10
I was delighted with my stay at the hotel. The rooms were very nice and clean, and I particularly loved having plenty of hot water for my showers. Being upgraded to a 'Privilege' class room was a great bonus, providing a top-notch experience. The only downside was the high price for the 'Privilege' upgrade, but overall, fantastic value for the quality received.
Rooms
9.0
The rooms were very nice and clean, and the abundance of hot water for showering was a real treat. My upgraded 'Privilege' room added an extra touch of luxury to my stay.
Service
8.0
The staff was incredibly friendly and accommodating throughout my short stay, always willing to help out and ensure my comfort. I did find a few instances where the service was a bit unhelpful, affecting the overall rating.
Location
7.0
The hotel's location is very convenient, with a metro station right next door for easy access to shopping malls and restaurants. However, the downside is the lack of nearby dining options in the business-park area where the hotel is situated.
Dining
7.0
The dining experience was excellent, with a good selection of dishes. However, the limited choices for those with lactose intolerance could be improved. The standout was the traditional Italian dishes, but the high prices make it not ideal for everyone.
Facilities
7.0
The hotel offers a range of facilities that contribute to a comfortable stay. However, I found the restaurant closure to be disappointing and impacted the overall experience.
Clean
High price
Maria
United States,
July
2023
8.4/10
My stay at the hotel was fantastic overall. The rooms were clean and nice, offering plenty of space and comfort. I enjoyed the complementary drink offered upon arrival. However, the lingering tobacco smell in the room was a downside.
Rooms
8.0
The rooms were clean and nice, offering plenty of space and comfort. I especially loved the complementary drink provided.
Service
9.0
The service was excellent. The first receptionist I met was very kind and professional, introducing me to the loyalty program that provided free premium WiFi and private parking.
Location
7.0
The location was convenient for attending a trade show at Stuttgart Messe and connecting with the airport. However, the business-park area lacked nearby dining options.
Dining
9.0
The dining experience was fantastic, offering a great range of options to suit everyone, including healthy and vegan-friendly choices that my husband and I appreciated. However, the fried fish wasn't to my liking.
Facilities
9.0
The facilities were great, with amenities like dry cleaning, housekeeping, laundry, welcome drink, pet amenities, and tours/ticket assistance available.
Spacious Rooms
Tobacco Smell
John
United States,
June
2023
8.2/10
The hotel provides a cozy and spacious stay with friendly and extremely accommodating service. It's conveniently located near shopping areas and motorways, making it easy to access. The dining experience offers a range of options, though some aspects could be improved.
Rooms
9.0
The room decor is cozy and spacious, perfect for a relaxing stay. It even had an extra bed for my son.
Service
9.0
The service was top-notch, extremely friendly, and helpful. They even introduced us to their loyalty program for extra benefits.
Location
8.0
The hotel's location is convenient, close to shopping malls and restaurants. Additionally, it's near the motorway for easy access to other areas.
Dining
7.0
The dining experience provided various options to suit different tastes, though there is room for improvement.
Facilities
8.0
The facilities were well-maintained and had everything we needed for a comfortable stay.
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